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Contact us

View and print the new contacts quick reference sheet (PDF).

Claims inquiries
Phone: 1-800-581-2488

Medical management and prior authorization
Phone: 1-888-961-3100, Fax: 1-888-465-5581

Pharmacy prior authorization
Phone: 1-866-879-0106, Fax: 1-866-780-2198

Provider representative
Phone: 1-888-961-3100, Fax: 1-866-465-2985

Claims department address
MDwise Hoosier Alliance
P.O. Box 7303
London, KY 40742

Mailing address
MDwise Hoosier Alliance
P.O. Box 421637
Indianapolis, IN  46242-1637

Family planning claims
MDwise Hoosier Alliance Family Planning Claims
P.O. Box 830120
Birmingham, AL 35283-0120

McKesson/Relay Health Institutional Payer ID: 4976

  • Professional Claims Payer ID: 4481
  • Emdeon/WebMD Institutional Payer ID: 12K81
  • Professional Claims: SX172
  • EDI Payer ID: 20475

Case management
Phone: 1-888-961-3100, option 4, Fax: 1-877-759-6218
Let Us Know intervention request form (PDF)

Network management
Account executive contacts by territory/county (PDF) 

Account executive contacts/territory map (PDF)